If your app isn't working, you can also monitor the @Uber_Support Twitter account for real-time updates about the app's status. Basics . wikiHow is where trusted research and expert knowledge come together. ----- Our mission is informing people properly. Tap the Uber Eats app icon on your smartphone. And when the app is back up, this Twitter account will promptly let you know. Finally, another reason to contact Uber Eats customer service is to report an order that was never delivered. Submit a question at help.uber.com/ubereats. Visit your local Uber Greenlight Hub for assistance. Help Centre. Darlene Antonelli is a Technology Writer and Editor for wikiHow. While it’s not common to have an Uber Eats order issue, it is nice to know you have a variety of ways to reach someone when you need help. Use a social account for faster login or easy registration. Have questions about driving with Uber? Input your username and password to log into the app. In 2014 he started a website to share his experiences with other drivers, which has now become Ridester.com. Whether you prefer speaking with someone on the phone, communicating through email or tweets, or getting a speedy response through the mobile app, there is an Uber Eats customer service option for you. Also, be aware that even if you reach out via email initially, Uber Eats may contact you within the Uber Eats app to follow up. If you want help with an order that has been completed, choose “Past Orders” and then select the order you want them to help you with. Want some tasty food at home? Uber has made it easy for passengers to contact Uber customer service representatives by incorporating a mini Help Center directly into the passenger app. They are able to help you in nearly real-time as they work through the queue of support requests. When you’re sending emails, you have to be especially cautious about security, as email is not a secure contact method. This is especially true when you need help with a food delivery order that’s in progress. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Why would you need to contact Uber Eats support in the first place? You can also call your local Uber Eats support phone line for … Here’s everything you need to know about how to contact Uber Eats customer support. Customers cannot receive assistance at these locations. Uber advises riders to either use their web form or head into an Uber Greenlight station instead. Last Updated: January 7, 2021 Phone support is also fairly quick, though you run the risk of getting put on hold. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/51\/Contact-Uber-Eats-Step-1-Version-2.jpg\/v4-460px-Contact-Uber-Eats-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/5\/51\/Contact-Uber-Eats-Step-1-Version-2.jpg\/aid11071438-v4-728px-Contact-Uber-Eats-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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